FAQs
What kind of artwork do you offer?
I create hand-drawn digital illustrations based on your photos or ideas. My main products include custom portraits, fan-style drawings, pet portraits, album cover art, and children’s book illustrations.
How do I send my photo or request details?
Once you place your order, simply reply to your confirmation email with your photo(s) and any preferences (style, background, colours, etc.). You can also use the order note box on the cart page before checkout.
How will I receive my illustration?
All artwork is delivered digitally by email as a high-resolution JPG or PNG file — ready to print or share online. No physical item will be shipped.
What is your turnaround time?
Turnaround is usually 3–5 working days for most portraits. More complex projects (e.g. books or album covers) may take longer. You’ll see estimated delivery times on each product page.
Can I request changes to the final artwork?
Small revisions may be possible depending on the request. Major changes (like a new pose or background) may require an additional fee. Please be as clear as possible when ordering!
Do you offer refunds?
Because my artwork is custom-made and digital, I don’t offer refunds after delivery. If there’s a problem with the file, please contact me within 48 hours.
Can I use the artwork commercially?
All products are for personal use only, unless stated otherwise. If you need commercial rights (e.g. for publishing or selling), please request this when ordering or use the Custom Enquiry page.
Can you draw me in a specific style (e.g. Simpsons, anime)?
Yes – I offer fan-style portraits! Just let me know the theme in your order note. I do my best to match the style, but feel free to message me first if you're unsure.
Do you illustrate full books or long projects?
Yes! Use the Custom Enquiry page to tell me about your story or project. I’ll get back to you with a quote and timeline.