Privacy Policy

Last updated: 24/05/2025
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our store.

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What We Collect

When you place an order or fill in a form on this site, we may collect the following information:

  • Your name, email address, and billing information.
  • Photos or reference images you send for custom artwork.
  • Any notes or preferences shared in your order.
  • Your IP address and browser/device information.

How We Use Your Information

We use your information to:

  • Create and deliver your custom illustration.
  • Contact you about your order or enquiry.
  • Send you updates or marketing emails (only if you’ve opted in).
  • Improve the functionality of our website.

How Your Data is Stored

Your data is stored securely on Shopify’s platform. Only authorised individuals have access to your personal information for order processing and communication.

We do not sell or share your information with third parties, except where required by law or for basic services (e.g. Shopify Payments or PayPal).

Photos and Artwork

Photos you send for custom work are used only for the purpose of completing your order. We may share the final artwork on our social media or portfolio, unless you request otherwise when ordering.

Your Rights

You can:

  • Request a copy of your data.
  • Ask us to update or delete your information.
  • Withdraw consent for marketing communications at any time.

Contact us at hello@alessiafraschetta.com to request changes or ask questions.

Changes to This Policy

We may update this policy occasionally. Any changes will be posted here with a revised date.

Contact

For questions about our privacy practices, contact us at:
hello@alessiafraschetta.com